I think i am a vitagen pro drinker now hehe. Why...let's get back to the month October. Well the usual quick breakfast between classes always was the coconut bun from High 5 and the Dutch Lady chocolate drink all the while. Not until i aware of the sugar content of the Dutch Lady milk and the amount of sugar that i am consuming pheww. Coz of that...i had to again recontrol my sugar intake. So start to take meals instead of sugar buns...and dutch lady. Sometimes i skip all of it with a vitagen. So, i end up with a great disappointment after bought my vitagen first time after a much long time period. 

             I noticed the drink taste bitter. Instead of grape smell...i smell the plastic smell from the grape flavored drink. I went to the 'Koperasi' and asked the cashier...but all she could say was...'tak tahula adik, tadipon ada budak beli tapi xda complain la...'. At last i would much appreciated her if she could offer me another drink. But i got mad n felt cheated in some way. I just went out of the shop and snap a picture of the drink and straight dial the vitagen hotline as printed behind the bottle. Then i just complained about my experience with the drink. Initially i thought that my complain will not be entertained as i bought just one bottle. But to my surprise...they took it very serious and they do follow up with me over the incident. How great is it when sumbody treat the customer in a proper way. To my surprise, i was compensated with 5 bottles of vitagens over the incident. The vitagen company personnel came to see me and handed me the compensation and just ask to keep on supporting vitagen.

            Another surprise is, after two weeks, the personnel from vitagen headquarters do call me and explained what went wrong with the drink and told how they are trying their level best to rectify the problem in future. And again they ask me to keep on supporting the company. I feel much relieved after the incident because we as a customer was treated well.Over the incident i learned something.